Walston Woodcraft ships most orders via FedEx, although some orders will ship via the U.S. Postal Service. We will choose the best shipping option for your order. We make every effort to ship orders within 3 business days (except where noted). However, orders arriving on or just prior to weekends or holidays will take longer. (Orders are not shipped on weekends or holidays.) Once shipped, orders travel to destination addresses via our shipping provider and are subject to their delivery time frames. When determining shipping time frames, please note that our shipping provider does not calculate the day that the order was shipped or Saturdays and Sundays as transit days.
We do not control how long it takes third party shippers to get deliveries across the United States.
If a customer is unhappy with a purchase or feels that an item was received in error, we ask the customer to contact us immediately. We accept returns during these circumstances and extend full refunds (including any return shipping cost). We take pride in our products and want our customers to be completely satisfied with their online purchases